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Free Shipping on Orders $100+!
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Shipping
Orders are processed within 1–3 business days. Standard shipping takes 5–7 business days after fulfillment; expedited and overnight options are available at checkout. A tracking number will be sent once your order ships. Kay's Lash Bar is not responsible for delays or lost packages resulting from incorrect addresses. Free standard shipping on all orders $100+.
All Sales Final
All purchases are final. We do not offer returns, refunds, or direct exchanges. Please review your order carefully before completing your purchase. Questions before ordering? Reach us at Kaysbeautybarllc@gmail.com or DM @kayslashbar__ — we're happy to help.
Damaged or Missing Orders
If your order arrives damaged or with missing items, notify us within 48 hours of delivery with your order number, a photo of the damage, and a brief description. Claims submitted after 48 hours may not be eligible for resolution.
Contact
For order-related questions, reach us at Kaysbeautybarllc@gmail.com or @kayslashbar__ on Instagram. We respond within 1–2 business days, Monday through Friday.
By completing your purchase, you confirm that you have read and agree to these terms.